Trustpilot publishes consumer reviews for online businesses. Anyone can post a review on Trustpilot by creating a user account here:

When you place an order with us you will receive an email asking if you would like to leave feedback (good or bad) regarding our service here:

All Trustpilot invite emails include an 'Unsubscribe' link at the bottom of the email so that you are in control of what emails you receive at all times; as explained here:

You will receive an invitation to review our service approximately 4 weeks after you receive a 'Fully Dispatched' email from us. Once the invitation has been sent to Trustpilot we are unable to stop it; this is to prevent businesses removing invitations from customers who may leave bad feedback.

We have had confirmation from Trustpilot support that the only way to unsubscribe prior to receiving the invite email, is for the customer to request this themselves by emailing them:

If you require any further information about unsubscribing from Trustpilot emails there is more information on their website here: